Terms & Conditions (Terms Of Service)

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Fujiki Crafts Industry Co., Ltd. (“we”, “our”, “us”) at fujikicrafts.co.jp (the “Site”), as well as any purchases, services, or interactions you make through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, you should not use the Site.

Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in a manner that could damage, disable, or impair its operation or interfere with other users’ access. We may restrict access to the Site or suspend your use at any time if we believe you have violated these Terms.

Information Accuracy

We make every effort to ensure that product descriptions, photographs, prices, and availability information are accurate. However, natural variations occur in handcrafted items, and slight differences in color, texture, or appearance may exist. We do not guarantee that your device display will accurately represent product details. We reserve the right to correct errors or update information at any time.

Orders and Acceptance

When you place an order on our Site, you are making an offer to purchase the selected items under these Terms. Acceptance occurs only when we issue an order confirmation. We may refuse or cancel orders at our discretion, including in cases of suspected fraud or product unavailability.

Pricing, Payments, and Taxes

Prices are displayed in Japanese Yen unless otherwise stated. Shipping fees and taxes will be shown at checkout. Payments are processed securely through Stripe, and we do not store card details. International customers are responsible for customs duties and import taxes.

Shipping and Delivery

Orders are shipped from Yame City, Fukuoka. Delivery times vary depending on item availability, carrier performance, and customs checks. Once an order has been shipped, responsibility transfers to the carrier.

Returns, Exchanges, and Refunds

Our Return & Refund Policy provides full details on eligibility and procedure. Handcrafted or limited-edition items may not be eligible for return unless defective or incorrectly shipped.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately of any unauthorized access.

Intellectual Property

All content on the Site is the property of Fujiki Crafts Industry Co., Ltd. or its content providers. No content may be reproduced or redistributed without our written permission.

User-Generated Content

By submitting reviews or other content, you grant us permission to use and display this material for promotional purposes. Public content may be visible to anyone. Prohibited Conduct You may not use the Site for fraudulent activity, upload harmful content, interfere with security features, or violate any applicable laws.

Third-Party Services and Links

We are not responsible for third-party websites linked from our Site. Access is at your own risk.

Limitation of Liability

We are not liable for indirect or consequential damages resulting from your use of the Site or purchased products. Our maximum liability is limited to the amount paid for the item involved.

Indemnification

You agree to indemnify and hold harmless Fujiki Crafts Industry Co., Ltd. from claims arising from your misuse of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of Japan. Disputes shall be resolved in the courts of Fukuoka Prefecture.

Contact Information

Fujiki Crafts Industry Co., Ltd.

711 Tsunoe, Yame City, Fukuoka 834-0024, Japan

Email: privacy@fujikicrafts.co.jp